TurboKast Studio › Missed-call text-back
Missed a call on the job? The caller gets a text straight away.
When you cannot pick up, your phone passes the call to a number we run for you. The caller hears a short message with your business name and can leave a voicemail. They also get a text from your business so they can reply. You get their number, the time and their voicemail typed out.
£19 a month · no contract · free for the first 14 days · one setting on your phone · see what is included
In short
- £19 a month, no contract
- The first 14 days are free
- You keep your own number
- Callers get a text from your business
- You get their number, the time and the voicemail typed out
- Pay by monthly invoice, bank transfer
For trades: plumbers, roofers, electricians, joiners, builders, landscapers and the like.
- Dundee companyTurboKast Ltd SC881077
- £19 a monthNot VAT registered
- Free for 14 daysNothing to pay to try it
- No contract30 days’ notice after the trial
- Keep your own numberOne setting on your phone
What it does, in plain words.
You are up a ladder and the phone rings. You cannot answer. This is what happens next.
The call goes to our number
You set your phone once, so calls you do not answer (or miss because you are busy or have no signal) go to a mobile number we run for your business. Callers still ring your usual number.
The caller hears your business name
A short message: you are sorry you missed them, and they can leave a voicemail of up to a minute. It is a computer voice, not you, and it says the message is recorded and typed up by an automated service.
They get a text. You get the details.
If they rang from a UK mobile, they get a text from your business and can reply or follow your booking link. You get a text with their number and the time, then one with the voicemail typed out. Their replies are passed on to you.
What callers see, and what you see.
These are the real words the service uses, with a made-up business and a made-up number.
The caller
The first message is spoken on the call; the second is a text. Illustration with a made-up business.
You
Illustration with a made-up number (07700 900xxx numbers are reserved for drama and examples).
We text a caller once every 12 hours at most, only if they rang from a UK mobile, and never again if they reply STOP. Landlines and hidden numbers are not texted. You still hear about the call.
What you do: one setting on your phone.
It is called a call divert. You set it once and it stays until you cancel it.
We give you the number and the code
We set up a mobile number for your business, and tell you the exact divert code for your phone network.
You dial it once
It sends calls you do not answer, calls when you are busy, and calls when your phone is off or has no signal to our number. Your own number does not change.
We test it with you
We talk you through it on a call, then ring you from another phone to check each case works before you rely on it.
You can switch it off
Cancel the divert on your phone with one code and the calls come back to you as normal.
A diverted call is charged on your own phone plan like a call to a UK mobile, so check your tariff. Some networks only allow pay-as-you-go SIMs to divert to voicemail, so you may need a contract SIM.
What it cannot do
We would rather you knew now.
- Answer the call. It plays a short message and takes a voicemail; it does not talk to the caller. (Our AI call answering is a separate service.)
- Text a landline, or a caller who hides their number. You still hear about the call.
- Work if your phone network will not divert calls to another number. Pay-as-you-go SIMs on some networks can only divert to voicemail.
- Send marketing or make calls. It only replies to someone who has just rung you.
- Deal with an emergency. If someone is in danger they should ring 999.
- Promise that every caller will leave a message or reply.
£19 a month. Free for the first 14 days.
No contract. 30 days’ notice after the free trial.
No contract, nothing to pay to try it.
- A mobile number for your diverted calls
- A greeting with your business name, and a voicemail of up to 60 seconds
- A text to the caller from your business, if they rang from a UK mobile
- A text to you with their number, the time and the voicemail typed out
- Their replies passed on to you
Payment and small print
How you pay. We send an invoice each month and you pay by bank transfer. We do not take card details. We are not VAT registered, so £19 is what you pay. The first 14 days are free, and we never charge you automatically: the monthly invoice starts only when you tell us you want to carry on.
Stopping. In the free 14 days either of us can stop at once, and you owe nothing. After that, either of us can end it on 30 days’ written notice. There is no minimum term and no cancellation fee.
Normal use is included. £19 covers the number, the texts and the typed-up voicemails for the normal use of a small trade. If you get far more missed calls than that, we talk to you first and charge nothing extra without your agreement.
Before you start. This is for businesses only (companies, sole traders and partnerships buying for their business). Before the trial starts we send short written terms (Scots law) and a data-processing agreement. Nothing starts until you have read them. If this page differs from them, they win.
Your phone plan. Diverting calls can cost you something with your own phone provider. We cannot control what they charge.
Privacy, in one paragraph.
You are in charge of your callers’ details and we handle them for you, under a written data-processing agreement. A call passes through Twilio (our phone and text provider) and a voicemail is typed up by Deepgram (a speech-to-text service); we switch off the option that lets Deepgram use recordings to improve its own models. Both are US companies, so details may be handled outside the UK, with transfer safeguards written into the agreement. We delete the voicemail recording as soon as the typed version has reached you (if something goes wrong we keep it for up to 7 days, then delete it), and we delete call and text records after 30 days. We use a caller’s number only to deal with the call they made to you: no marketing, nothing else. Callers are told by voice that their call is handled by an automated service, that messages are recorded and typed up, and that a text is on its way, and every text says how to stop them. You should mention the service in your own privacy notice, and we give you a paragraph to use. Our privacy notice. The notice callers are sent to.
Questions people ask first
Is anyone using this yet?
Not yet, and we would rather say so. It is new. We have built it and tested the parts, but we have not yet run it for a firm through their own phone.
That is why the first 14 days are free. We set it up with you, test it together, and tell you honestly what works on your phone network before you decide.
Do I have to change my phone number?
No. Your number stays as it is and callers still ring you first. We give you a second mobile number that only your phone's call divert uses, and callers do not need to know it.
The text a caller gets comes from that second number, in your business name. If they reply, the reply comes to us and we pass it on to you. You answer from your own phone.
What does the divert cost me?
A diverted call is a call from your phone to our mobile number, so it is charged on your phone plan like any other call to a UK mobile. On plans with generous UK minutes you will not notice it. Check your own tariff.
Some networks do not let pay-as-you-go SIMs divert to another number, only to voicemail (Vodafone says so on its own site). If you are on pay-as-you-go, you will probably need a contract SIM.
Is there anything else to pay?
£19 a month covers the mobile number, the texts and the typed-up voicemails, for the normal use of a small trade. If you get far more missed calls than that, we will talk to you first. Nothing extra is charged without your agreement.
We send an invoice each month and you pay by bank transfer. We do not take card details. We are not VAT registered, so £19 is what you pay.
What happens after the 14 days?
We ask whether you want to carry on. If you do, the monthly invoice starts. If you do not, you cancel the divert on your phone, we release the number, and you owe nothing. We never charge you automatically.
Before the trial starts we send short written terms and a data-processing agreement. Nothing starts until you have read them.
What if the caller replies to the text?
It is passed on to you as a text, with their number. Reply from your own phone. If they reply STOP, they get no more texts from us and we remember that.
We only text someone who has just rung you, and only once every 12 hours however many times they ring.
What if they ring from a landline or hide their number?
We cannot text a landline or a hidden number. You still get a text with the time of the call and the voicemail, if they leave one, and the number if there is one.
Does it send marketing texts?
No. It only replies to people who have just rung you. It makes no calls and sends no offers, and you cannot add any. The wording of the text is fixed, apart from your business name and your booking link.
That is deliberate. UK rules on marketing texts are strict, and a reply to a call you missed is a different thing.
Does it work with my booking system?
The text can carry any web link: your booking page, a Google Business Profile, a contact form. It does not connect to your diary. If you have no link, the text just says to reply and you will get back to them.
How do I stop?
Cancel the divert on your phone (we give you the code) and tell us. In the free 14 days you can stop at once and owe nothing. After that, tell us by email and it ends 30 days later: no minimum term and no fee. We never charge you automatically.
You deal with Liam
TurboKast Studio is run by Liam Humphreys, in Dundee. We build with AI coding assistants, directed by Liam and checked by automated tests on every change, which is how we can quote fixed prices below typical agency rates. You deal with one person, not an account manager, and the terms say what happens if Liam cannot continue (we do not yet have a named backup developer).
- Company
- TurboKast Ltd, registered in Scotland, company number SC881077
- Registered office
- 29 Commercial Street, Dundee, DD1 3DG
- [email protected]
- Phone
- 01382 787280
Answered by Kirsty, our AI assistant, who can book you a call with Liam. Calls are recorded. It is a landline, so texts do not arrive: to message us, use WhatsApp on the same number. You can also talk to her in your browser. - VAT
- Not registered
- Terms
- Written order terms (Scots law, business customers only) come with every quote, and guarantees are subject to them (conditions apply). Ask for a copy.
Stop losing the caller. Try it free for 14 days.
Book a free 15-minute call. We will tell you honestly whether it suits your phone and your work, and if it does not, we will say so.