Don’t lose the client who rings while your hands are full.

Quick fixes to what you already have are from £99. Fix One Thing is £249. A single-job tool is from £749. A connected business hub is from £1,490, subject to written terms. All fixed price for the scope in the quote, and the first conversation is free.

The free first conversation is a 15-minute call, or a coffee if you are in Tayside or Fife. If a build makes sense, you then get a written fixed quote with a Scope and Success Criteria Schedule, at no charge. A quick fix is agreed in a one-paragraph written scope instead, and you pay after the job is done. There are no per-user fees. Hosting and third-party charges (email sending, payments, a domain) are paid by you or passed on at cost, and the quote lists them. We are not VAT registered, so the figure you see is the figure you pay. Conditions apply to every refund or fix promise: the clock pauses while we wait for you, and you must claim within set windows. They are set out in our written order terms, which come with every quote and which win over this page; ask us for a copy at any time.

You do. The code, the hosting and the domain are set up in your own accounts from day one, so we can never lock you out.

We are added to your accounts as a user, so nothing sits on our side that you cannot see or reach. When you have paid in full, and any refund window has ended, we assign you the rights we own in the custom code we wrote for you (clause 8 of our written order terms), with a signed assignation sent to you afterwards. We keep our own reusable components and licence them to you, and open-source parts keep their own licences. We build with AI coding assistants, and we do not promise that copyright exists in code an AI wrote. The terms set this out.

You are not stuck. Everything sits in your accounts, so any competent developer can take over without asking us.

We are one person, so we plan for that instead of promising it will not happen. Every build comes with a plain-English handover document (what it does, where it lives, how to restore it) kept in your repository, and a Business hub also gets a recorded walkthrough. We use mainstream, widely known tools rather than anything exotic. If Liam cannot continue, the written terms say you get everything in your accounts and a refund for work not yet delivered. We do not yet have a named backup developer. The optional care plan keeps backup checks and monitoring running, and you can end it with 30 days' notice.

Your customer data stays in your own accounts, and we ask for the minimum access we need to do the work.

Where we handle personal data for you (for example on a care plan), you are the controller and we are your processor, under a written data-processing addendum. We build with AI coding assistants. We aim to build and test with made-up data and to keep your customers' and patients' records, passwords and secrets away from them, but we cannot promise that nothing personal is ever included, because the content you give us can contain names and contact details. If we find personal data has reached an AI tool, we tell you. If a fault can only be diagnosed with real data, we ask you in writing first. Only the people you choose can see your data.

Yes. TurboKast Ltd holds professional indemnity and public liability insurance with Chiswell, through the broker Simply Business. Professional indemnity covers claims by clients about our work; public liability covers claims for injury or damage to property.

That includes mistakes in our work. The limit and the policy terms are given with every quote. It does not cover everything. We do not hold a separate cyber policy, so our own costs of responding to a data breach are not insured. If you need a higher limit, other cover, or to be named on our policy, tell us in writing before you accept a quote. If we cannot arrange it on reasonable terms, you can withdraw before work starts and we refund anything you have paid.

Sometimes, and if so we will say so on the call.

If a standard salon booking app (Fresha, Treatwell, Booksy and similar) already covers your diary, reminders and payments, use it: it will cost less. We are worth a call when your process has a twist that those tools handle badly, or when you would rather pay once than per user per month for ever.

It is a pilot list, not a live service. Pilot places open once 4 firms have signed up, nothing can be bought or started today, and we cannot give a start date.

Right now it answers only our own line, 01382 787280, so you can ring it and hear it. We have no other client businesses using it yet. Joining the list costs nothing and commits neither of us to anything. It is for trades, salons, and fitness and wellness studios; health clinics, physio and therapy are not covered yet.

The first month is free, then £99 a month for 300 minutes, with no set-up fee.

Written terms and a data-processing agreement come before anything starts. It always says it is an AI in its first sentence, and it tells callers that calls are recorded. You can read the details and join the list on the AI call answering page.